All Testimonials

Electric Yuba

Tuesday 08 June, 2010

I am the proud owner of the best bike in the world: a Yuba Mundo (v2) powered by a BMC V2T motor. Ok, maybe not the best "in the world", but it's pretty darn cool. As far as I can tell (and as far as Cycle 9 can tell), I was one of the first people to put the Yuba under the spell of electrons.

Even though Cycle 9 is located probably 2500 miles away from me, it was a good choice. Elise and the rest were very helpful, spending all sorts of time on the phone answering all my questions. Believe me, there were a lot of questions. And even when there wasn't a clear answer, Cycle 9 would say, "try this and if it doesn't work, we'll get you something that will". Very comforting!

With the great bike from Ben at Yuba and the help from Cycle 9, I have an e-bike that stops traffic like a Ferrari. Plus, I can carry more passengers and more cargo. My best load so far: 2 kids, 100 pounds of play sand, and 4 bags of groceries – ALL AT THE SAME TIME!

Thanks for everything Cycle 9!

Truly Impressed!!

Saturday 22 May, 2010

I am so impressed with all aspects of cycle 9. I am new to e-bike and decided to purchase from cycle 9 because 1) they are a real bike shop and 2) They seemed to be very knowledgeable of their products. I was especially impressed by their blog and video postings on related subjects and reviews of their products (some even critical). They shipped my order very quickly and provided patient phone support. There are a lot of places on the web to purchase the 9c motor that I chose, but I highly recommend getting it from the professionals at cycle 9.

I like this pack!

Tuesday 04 May, 2010

Just got the pack today and I really like it. It's a breath of fresh air to have a strong, simple battery that just plain works. My old LiPo pack with its BMS used to cut off on my all the time if I gave it too much throttle. This pack just powers right through! The one thing I would caution is that if you are putting it in a rear rack bag, lay the pack down so the cells are vertical. I tried standing it up as shown in the product picture and this puts too much stress on the bottom/outer two batteries and they come unwelded in no time (happened on my first ride on a bumpy trail). I fixed it by simply soldering the jumpers back on carefully but not all customers will have the expertise to do this. So be advised: don't put stress on those cells on the corners of the triangle!

These guys are really helpful

Sunday 25 April, 2010

Steve was extremely knowledgeable and helpful getting me the parts I needed to repair my wheels! This place is a hidden treasure! I will definitely come back!

Simply Awesome

Saturday 20 March, 2010

I ordered my EZee motor ~about a year ago. I love it. It is simply awesome.
Elise and Kristin are very knowledgeable and answered all my questions.
The customer support is second to none. I had some issues, which were quickly resolved.
I managed to poke a hole in one of the cells in my battery.

Xtracycle from Cycle9

Saturday 13 February, 2010

I've been using the Xtracycle Freeradical from Cycle9 for a few months and can honestly report that I've thoroughly enjoyed cargo biking! After realizing my rack/panniers weren't enough for the loads I wanted to carry, I spent quite a while deciding between a trailer or Xtracycle. Your up-front advice and ease of ordering/delivery sealed the deal. Now I can't wait to try out some of your electric drive options to help with the heavy loads on the substantial hills where I live. I've been following the Cycle9 blogs as well as the Endless Sphere posts and know when I get to that point, there's no one else I'd trust. Keep up the good work!

Super Wheels!

Monday 01 February, 2010

As a relatively new Freeradical user, I recently realized my old wheels were not up to the new demands being placed upon them (!). All the members of Rootsradicals forum pointed me here to Cycle9. A few quick emails back and forth, and a new set of super Rhyno Lite 26" rims and really nice Shimano XT hubs were in the works. Cycle9 was fantastic with communication and delivered the order exactly within the predicted timeframe. Plus, the wheels rock! THANKS!

Carpool

Thursday 10 December, 2009

I hope you can see this attached picture that a random biker took of me carrying the school carpool home--4 kids on the Madsen with electric assist from Cycle 9! I LOVE it.

(Editor's Note - Brynnen added the Electric Kit for Madsen from Cycle 9 to her new Madsen bike. She was nervous about being able to carry all 4 kids, but was able to do it with the electric kit and says she is almost always using the bike now.)

My whole biking life has been transformed by the EZEE motor

Thursday 10 December, 2009

Old football injuries and age (65) have combined to limit my enjoyment of my favorite recreational exercise and workout vehicle---30 to 50 mile bike rides over hilly terrain. My recumbent bike, at 35 lbs., made hills difficult to negotiate without my knees hurting both during and after the ride. In addition I could never keep up with my friends without knee pain and exhaustion.

Then I came across Cycle 9 and one of the owners Elise. She recommended the EZEE hub motor kit for my bike, helped me tailor it to my bike for mounting, shipped it, and then kept in touch by phone and email to answer my questions about installation---though the motor was so easy to install there were very few questions necessary.

My whole biking life has been transformed by the EZEE motor. I can ride anywhere, over any terrain, keeping up with the strongest riders, and still getting all the workout I want. Using the motor as an assist for hills primarily, and ocassionally as an assist to stay with my speedy friends, I can usually cover 60 to 90 miles on one charge.

Having shopped carefully and talked to many electric bike motor dealers, I found Elise and Cycle 9 to be the most helpful, eager to please, committed to me as a customer of any dealer that I contacted. That is why she got my business. I have a bunch of same age friends who are now planning on adding a motor from Cycle 9 to their bikes in the Spring in order to extend their riding days far into the future.

If you are considering an electric assist motor, save yourself some time and effort and call Cycle 9. I live on the West Coast----and that made no difference at all in the quality of service. They truly do service what they sell, say what they will do and do what they say. In today's world that is an uncommon experience most places. But not at Cycle 9.

Dan Maust
Age 65
Retired State Farm Insurance Agent

The Tallest Ebike

Saturday 05 December, 2009

Well I've been having too much fun on my e-bike and I never sent a photo. It's attached. It's a 1980s Bridgestone,27-inch frame, probably the tallest e-bike conversion you'll see..I'm 6'5". This roadbike conversion went smoothly thanks to you helpful folks at Cycle9, who
went above and beyond the call of duty to answer my questions. My new ebike has made my commute, a 15-mile roundtrip, much easier. No more showing up to work meetings all sweaty and I never take my car now. Plus it's way way fun to ride.